Discover the potential problem and start the journey to solve the same with user research.

10:30 – 11:00

Introduction of team members

11:00 – 12:30

Introduction to Design and User Experience

– Importance & History of UX

– Design Thinking process

– Information Processing models

12:30 – 13:30

Conducting User Research

13:30 – 14:30

Lunch

14:30 – 16:00

Task flows and User journey maps

16:00 – 17:30

Research Synthesis

– Personas and User Stories